Tranzit MD (Mid-drive) eBike

The bottom line with MeloYelo is this: We want the happiest, most satisfied customers in the business.

With this in mind, our warranty covers your frame for 6 years, and everything else for 3 years. That’s up to 2 years longer than any of our competitors.

Of course, with such an industry-leading warranty, you would expect there to be some terms and conditions. And, you’d be right. Click here to read through our terms and conditions.

It’s all well and good having an industry-leading warranty, but what about honouring that warranty if things go wrong? Again, MeloYelo takes an industry-leading approach:

• We maintain a good supply of spare parts here in New Zealand;
• We train our stockists throughout NZ on how to troubleshoot, diagnose and fix most faults;
• Our stockists have easy access to our National Service Manager so that if they run into complex issues, those issues can be resolved without your bike having to be sent elsewhere for repairs.

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